Service, Calibration & Repairs

Do you service industrial x-ray systems and x-ray bunkers?

Yes, anywhere in Canada. We provide preventive maintenance and repairs on a wide range of x-ray systems: Comet (Yxlon, Philips, Andrex), Waygate (GE, Seifert, Isovolt), Gulmay, Balteau, Teledyne ICM, Muller, Golden, Hamamatsu, Thermo and others. We also handle complete installation, CSA certification, x-ray tube disposal and rentals. We can additionally retrofit your x-ray tube with a permanent "Cross" laser pointer that stays out of the way with no flipping required. For bunkers, we offer custom construction, shielding upgrades, modifications and compliance certification (Health Canada / USA / international).

How long does it take to get equipment calibrated at Quality NDE?

Calibration of NDT equipment sent to our facility is completed in under 3 working days (standard service). A RUSH service of approximately 1 hour is also available for most devices, letting you wait on site while our specialists calibrate your instrument. This timeframe is an approximation, applies to a single device, and some models may require additional time.

Can we rent equipment instead of buying it?

Yes, we offer equipment rentals, including portable Comet x-ray systems (iVario generator with MXR tube). Since our rental inventory is constantly evolving, contact us at 1-800-361-3630 or 450-691-9090 to confirm availability and get additional information.

Where are you located?

We operate three service locations across Canada: Mercier, Quebec (164 St-Jean-Baptiste), Cambridge, Ontario (275 Sheldon Drive, Unit 3) and Edmonton, Alberta (7307 50 Street NW). You can reach us toll-free at 1-800-361-3630. Survey meter calibration is now offered at our Edmonton office.

How long have you been in business, and which industries do you serve?

Founded in 1975, our business has grown to become one of the largest suppliers of non-destructive testing equipment in Eastern Canada. Quality NDE distributes, manufactures, repairs, calibrates and designs NDT equipment and accessories for companies working in aerospace, nuclear energy, transportation, metallurgy and mining, oil and gas, pulp and paper, and many other sectors. The company is ISO 9001 certified, and our mission is to deliver fast, effective service of outstanding quality while making your needs our priority.

Do you offer financing options?

Yes. Quality NDE offers lease/purchase options to help you acquire the equipment you need to get the job done. These solutions apply to virtually all NDT equipment starting at $5,000. For a quote or more information, email info@qnde.ca or call 1-800-361-3630.

Can your liquid penetrant (LPI) lines and magnetic benches be customized to our needs?

Yes — every QNDE penetrant line is customizable. Our modular water-washable systems (6, 8 or 9 stations) are built entirely in stainless steel and can be custom-designed to your specifications. Compact configurations are also available for small batches and low-volume inspection of small to medium-sized parts. Our enclosure hoods for magnetic benches and penetrant lines are flame, penetrant and mildew resistant, with front theater-style curtain mechanisms for easy access. Our Magnaflux-certified technicians handle complete installation, modifications, repairs, CSA certification and tarp refacing. For magnetic equipment, we also provide hood replacement and upgrades (tarp, frame, theater-style conversion).

Do you service brands other than the ones you distribute?

Yes. Most makes and models are calibrated, repaired or maintained at our location, or on site when possible. Our technicians are electronics specialists with factory training, which lets us quickly send you a written estimate for approval before any repair work begins. Our technicians are often able to repair equipment that others have deemed beyond repair.

Can you support us with radiation detection portals and exposure devices?

Yes. Our engineers help you select the right detection portal, train your team and deal with radioactive contaminants. We provide complete turnkey installation: concrete foundation or screw piles, supports and bollards, electrical work, external alarm and training. Our certified technicians repair all makes and models — RadComm, Exploranium, Thermo, Bicron, Ludlum and others. For exposure devices and accessories, our QSA Global certified employees handle repairs and maintenance.

What types of devices can you calibrate and service?

Our list covers a very broad range: UT flaw detectors and machines, thickness gauges (with or without A-Scan), coating thickness gauges, eddy current equipment, densitometers, conductivity meters and blocks, gauss meters, field indicators, radiometers and photometers, UV sensors, survey meters, gammameters, digital alarming dosimeters, quick break testers, shunt meters and shunt bars, yokes, power packs, timers, dryer ovens for LPI lines, magnetic benches, liquid penetrant inspection systems, film processors (Agfa, Carestream, Kodak, Fuji, Colenta), radiation detection portals and x-ray units of all makes and models. We also perform probe machining and resurfacing. Didn't find your device? Contact us — we'll be happy to advise you.